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Terms of Use

Acceptance of Terms of Use:

By accessing and using the website (hereinafter referred to as ‘’site’’) of Moly the Mythic Antidote, located in Almyros, Magnesia, at 140 Vasilis Konstantinou Street, you are deemed to accept and agree to comply with the following Terms of Use. Please check these terms each time you visit the site as modifications may be made and will be posted on the site. If you disagree with any part of these terms, please do not continue your visit to the site.

Mastery of Content:

All text, images, icons, illustrations, photos, and videos appearing on the site are the intellectual property of ‘’Moly the Mythic Antidote’’ or used with appropriate permissions. Unauthorized use of the site’s content, including images, photos, videos, trademarks, logos, and copying or reproduction, is strictly prohibited unless prior written permission has been granted by us or by third parties holding rights to them.

Privacy Policy:

Any personal data transmitted to our site via email or other means will be used in accordance with the Privacy Policy governing our site [see link here].

Accuracy of Information:

The content of ‘Moly the Mythic Antidote’ website is for general information and use only and may be modified whenever necessary. We make every effort to ensure accuracy, but we make no warranties – especially for information obtained from third parties – as to the accuracy, completeness, or timeliness of the information. We also assume no liability from any errors or omissions in the content for comprensation for loss of revenue and for reasons of force majeure (e.g., acts of God).

Our site may contain links/referals to other websites for your convenience and to provide you with additional information. We are not responsible for the content of linked websites, and reference to them does not imply that we agree or accept any responsibility for their content.

Applicable Law and Jurisdiction: The above terms and conditions of site use and transactions through it as well as any future amendments are governed by Greek law and are valid unless otherwise specified by mandatory provisions of low. Any disputes arising are defined exclusively the courts of Volos, (Magnesia).

Contact Details:

If you have any questions or concerns regarding the above Terms of Use, please contact us via email at info@moly.gr or by phone at 2422301941.

Shopping Guide:

Finding a Product

You can access our online store by typing the link www.moly.gr into your browser or by clicking on the ‘store’ option located in the menu or at the top right corner of our website, www.moly.gr.

Browsing Product Categories.

Browse product categories or view them all together by selecting the ‘all’ option. Select the product you desire. Each product listing includes photos and detailed information, such as the name, price, ingredients, and key features. You can find additional information like ‘Boiling Instructions’ and ‘Product Details’ by clicking on the tabs located to the right of the ‘Description’.

Information on prices.

Please note that all product prices include VAT, and our company reserves the right to adjust these prices without prior notice.

Adding a Product to Your Cart.

 After selecting the desired quantity of the product, click ‘ADD TO CART’ to add it to your order. The ‘CART’ tab will open on the right side of the screen, displaying the products you have added. To continue shopping, simply click anywhere outside this tab. You can also access your cart by clicking on the ‘CART’ icon in the top right corner of our website and remove products at any time by clicking the ‘x’ icon.

Submitting Your Order – Step by Step.

To submit your order, follow these steps:

  1. Add the products you want to purchase to your cart by following the ‘ADD TO CART’ instructions mentioned earlier.
  2. When you are ready to proceed, click ‘CHECKOUT.’
  3. You have two options: you can either register for an account or continue as a guest. If you already have an account, log in using your email and password.

If you choose to register, fill in your personal information (name and email) and create a password. Provide your billing address. If your billing address differs from your shipping address, you can edit it and provide shipping information in the respective field. Once you have filled in your information, click ‘CONTINUE.’

  1. You may include any additional comments related to your order for better assistance in the ‘COMMENTS’ field.
  2. Review your order, including the products, price, billing address, and shipping address. If you have a promotional coupon, you can enter it in the ‘COUPON’ field and click ‘APPLY COUPON.’ When ready, click ‘CONTINUE.’
  3. Choose your preferred payment method and enter the required details. Click ‘CONTINUE.’
  4. Review your order and payment information one last time. If everything is correct, click ‘COMPLETE ORDER’ to finalize your purchase.
  5. You will receive an order confirmation email with all the details of your order.

 

Payment Methods – Security

  • Credit, Debit, or Prepaid Card (credit, debit, prepaid)
  • “All payments made by card are processed through the ‘Nexi e-Commerce’ electronic payment platform, using TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a method of encoding information until it reaches the designated recipient, who can decode it using the appropriate key.”
  • PayPal To purchase with PayPal, select this payment method and click “COMPLETE ORDER.” You will then be automatically redirected to the PayPal website to complete your payment.
  • Bank Deposit You can deposit the amount of your order and any shipping fees into the following bank accounts:
  • In the ALPHA BANK account IBAN: GR1001403130313002002007991
  • In the NATIONAL BANK OF GREECE account IBAN: GR2301108090000080974134407
  • In the PIRAEUS BANK account IBAN: GR3901726160005616110043961

After making the deposit, please send the deposit receipt to the email info@moly.gr.

  • Cash on Delivery. You have the option to pay for your order and any shipping fees upon delivery. This option is available for all orders, regardless of the amount. We reserve the right to change product prices and payment terms and conditions, with effective dates from their publication on our website.

Order Confirmation

After completing your order, you will receive an automated confirmation email that will include all the details of your order. This does not imply acceptance of your order. To accept your order from us, availability checks of the products (especially during high-demand periods), credit checks, and the selection of faster delivery must be carried out. Please check your details and email for any updates regarding your order. Order Cancellation If you wish to cancel an order before it is shipped, please contact us as soon as possible. We will attempt to process your request, but we cannot guarantee cancellation, as the order may have already been dispatched.

Shipping and Delivery.

 Your products will be shipped to the shipping address you provided during your order. The average time for us to ship your order is 1-2 business days. The delivery time may vary depending on the destination and the shipping method you selected.

For shipping your orders, we mainly cooperate with ACS and Courier Center. The following delivery times are indicative and depend on the cooperating transportation company, as they may vary depending on the accessibility of the delivery location and may be affected by force majeure:

  • Mainland destinations within Greece using ACS courier service: 1-2 business days
  • Island destinations within Greece using ACS courier service: 2-4 business days
  • European Union destinations using DHL standard delivery: 3-6 business days
  • Other destinations and European Union destinations using DHL express delivery: 2-8 business days.

Shipping Costs.

For purchases totaling €30 or more, shipments within Greece are free of charge using ACS courier and Courier Center services. For purchases totaling €100 or more, shipments within the EU are free of charge using DHL standard delivery. The above values include VAT. However, we reserve the right to adjust the above values without the obligation to inform the consumer.

Additionally, we are not responsible for any charges resulting from the inspection by competent customs authorities (taxes, duties, etc.).

For any issues related to the shipment of your order, you can contact us at info@moly.gr or by phone at +30 2422301941 (Monday to Friday from 09:00 to 15:00).

You will receive updates regarding your order and its progress via email.

Returns and Refunds.

Right of Withdrawal.

In accordance with the law for consumer protection in distance contracts, as regulated by EU legislation (Directive 97/7/EC), you have 14 (fourteen) days from the date of receiving the product to withdraw from the purchase by informing us in writing via email at info@moly.gr or by phone at +30 2422301941 (Monday to Friday from 09:00 to 16:00) without having to provide a reason for your decision. We will send you an email confirming the receipt of your withdrawal request.

The product/products must be in their original packaging, sealed, and in perfect condition for hygiene and health protection reasons. Returns of products that do not meet the above conditions will not be accepted. The refund corresponding to the value of the products will be made after we receive the products and verify the above conditions using the payment method you used for the order and within 14 days from the day we are informed of the withdrawal from the sale. In this case, the customer is responsible for the return shipping costs.

According to Article 3ib of Law 2251/1994, the right of withdrawal, as provided in Articles 3e to 3ia for distance and off-premises contracts, does not apply to the supply of goods that can be easily deteriorated or expire shortly, as well as to the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, and which have been unsealed after delivery. For health protection reasons, tea/herb products cannot be returned, and therefore, withdrawal after the receipt of these products is not possible.

Returns.

The return of products (defective or due to incorrect delivery) takes place after communication and confirmation from our side. It is mandatory for the proof of purchase or a copy of it to be included in the package. The declaration must be made within 3 business days from the delivery of your order. During your communication, we will request information about the identity of the buyer or the recipient of the order in order to carry out the necessary checks and to proceed with the completion of missing products or the replacement of damaged or defective products. In the case of a return, please follow the procedure we will indicate. The return address is: Moly the mythic Antidote, Vilalas Christodoulos, Vas. Konstantinou 140, Postal Code 37100 Almyros Magnesia, Greece, phone: +30 2422301941.

Returns of products purchased with promotional codes will be based on the terms of the offer price.

Return shipping costs and the responsibility for shipping are borne by the buyer, except in the case of a defective product or incorrect product delivery. In this case, the return costs will be covered by us. Food, beverages, or other products that can deteriorate cannot be returned.

Contact Us.

If you have any questions regarding your order or our website, please contact us via email at info@moly.gr or by phone at +30 2422301941 (Monday to Friday from 09:00 to 16:00).

These are the basic terms and conditions that apply to ordering and purchasing products from our website. Please read these terms carefully and follow them when making purchases from Moly the Mythic Antidote.

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